Leximancer Launches The Customer Insight Portal

Posted on June 27, 2008. Filed under: Customer Insight Portal | Tags: , , , , , |

Leximancer is pleased to announce the availability of The Customer Insight Portal. We think it will forever change the way you think, look and respond to customer data.

Most companies are sitting on gigabytes of customer data: call center notes, comments received through corporate Web sites, e-mails, survey results and much more. They also know that the world is talking about them on Web sites and Blogs, but only get anecdotal evidence about what it all means.

The Customer Insight Portal, powered by Leximancer v3.0, unlocks the power of that data, both internal and external, by providing powerful insight into the root causes of customer attitudes and behaviors. We tell you why customers think or act a certain way, not just what they are thinking about, saying or doing. 

Not only are we the only company to give you this powerful insight, we now deliver it in an easy to use Software as a Service platform on the Web.

We know that The Customer Insight Portal will be bookmarked on the Web browsers of key executives, brand managers, customer service professionals, competitive intelligence experts, customer experience managers and others throughout the world. After all, hundreds of people are already using this powerful software to unlock insights in Europe, Asia and the Americas.

Take a look around, check out our demos, review our product features and then you’ll know what the excitement is about.

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